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DELIVERY COSTS
Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.
AUSTRALIAN DELIVERY
Please note that domestic orders are sent via Australia Post. All Australian orders should include a daytime delivery address and contact details. Please note that we are unable to accept orders to P.O. Box numbers.
DELIVERY DELAYS
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.
INTERNATIONAL ORDERING
International airmail orders are traceable to the point where they have left Australia. The delivery of these orders are subsequently reliant on overseas postal services. Monster Children Pty Ltd will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services.
ADDITIONAL INFORMATION
Some international orders may require additional identification before being processed. The transmission of this information to Monster Children Pty Ltd may affect estimated delivery times. Monster Children Pty Ltd reserves the right to request additional identification prior to processing orders originating outside Australia.
CUSTOMS AND INTERNATIONAL DUTY
While Australian tax (G.S.T.) is removed from all international orders please be aware that your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.